Shipping and Delivery Information
At Grifo Global, we aim to make your shopping experience as smooth as possible. Below you will find detailed information about our shipping and delivery process:
Processing Time
Once your order is placed, it will be processed within a day. You will receive a confirmation email with your order details and tracking information once your order has been shipped.
Shipping Options and Delivery Times
We offer several shipping options to meet your needs:
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Standard Shipping: Delivery within 2-5 business days after processing.
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Express Shipping: Delivery within ( ) business days after processing.
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International Shipping: Delivery within 5-10 business days depending on the destination.
Please note that delivery times may vary based on your location and shipping method selected at checkout.
Shipping Costs
Shipping fees are calculated based on the weight of your order and the shipping destination. You can view the total shipping cost during checkout before completing your purchase.
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Standard Shipping: 5€
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Express Shipping:
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International Shipping:15€
Free Shipping
We offer free standard shipping on all orders over 100€ for Portugal and Spain. For international orders, free shipping may be available on orders over 150€.
Customs and Import Duties
For international orders, please be aware that customs and import duties may apply once the shipment reaches your country. These charges are the responsibility of the customer, and Grifo Global is not responsible for any delays caused by customs.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your shipment directly through the carrier's website.
Delivery Issues
If your order is delayed or lost, please contact our customer service team at grifo.global@gmail.com, and we will assist you in resolving the issue as quickly as possible.