Privacy Policy
Grifo Global is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website or services. Using the applicable laws and regulations in Portugal and Europe, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect the following types of personal data when you use our website or make a purchase:
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Personal Identification Information: Name, email address, phone number, billing and shipping address.
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Payment Information: Credit card details or other payment information, which are processed securely by third-party payment providers.
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Technical Data: IP address, browser type, device information, and usage data collected via cookies and other tracking technologies.
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Order and Purchase Data: Details about the products you have ordered, delivery preferences, and order history.
Legal Basis for Processing Your Data
We only process your personal data if we have a valid legal basis, as outlined by the GDPR, including:
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Contractual Necessity: To fulfill your orders and provide customer service.
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Consent: If you have given explicit consent for us to process your data for specific purposes (e.g., for marketing communications).
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Legitimate Interests: To improve our website and services, detect fraud, and enhance security.
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Legal Obligation: To comply with legal and regulatory requirements.
How We Use Your Information
We use your personal data for the following purposes:
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To Process Orders: To handle transactions, process payments, and deliver your orders.
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Communication: To contact you regarding your order status or any updates related to our services.
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Marketing: With your consent, we may send you promotional emails about new products, special offers, or events.
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Improvement of Services: To analyze how you interact with our website and improve our offerings and user experience.
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Compliance: To ensure we comply with legal obligations, such as accounting, tax, or data protection laws.
Sharing Your Data
We only share your personal data when it is necessary and in compliance with the GDPR. This may include:
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Service Providers: We may share data with third-party providers who assist with payment processing, shipping, and website analytics (e.g., delivery companies, payment processors).
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Legal Compliance: We may disclose your data if required by law or in response to valid legal processes.
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Business Transfers: In the event of a merger, acquisition, or sale of our assets, your data may be transferred to the new entity.
International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure that it is protected with appropriate safeguards, such as standard contractual clauses or relying on third parties certified under mechanisms like the EU-U.S. Privacy Shield.
Data Retention
We will retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law. This includes retention to comply with tax, legal, or reporting obligations.
Newsletter Subscription
By subscribing to our newsletter, you agree to receive promotional emails and updates from Grifo Global. You can unsubscribe at any time.
Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
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Right to Access: You have the right to request access to your personal data and obtain a copy of the information we hold about you.
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Right to Rectification: You have the right to correct inaccurate or incomplete data.
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Right to Erasure: You can request that we delete your personal data when it is no longer necessary or when processing is unlawful.
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Right to Restriction: You can request that we restrict the processing of your data in certain circumstances.
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Right to Data Portability: You can request that your data be transferred to another service provider in a structured, commonly used format.
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Right to Object: You can object to the processing of your data based on legitimate interests or direct marketing purposes.
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Right to Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time.
To exercise these rights, please contact us at info@globalgrifo.com. We will respond to your request within one month, as required by the GDPR.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and collect data for analytics and marketing purposes. You can manage or disable cookies through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. These include encryption, secure servers, and regular security audits. However, please note that no internet transmission is 100% secure.
Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@globalgrifo.com.